FAQ's

Studiomaster products are available worldwide through a network of authorised dealers and distributors. You can find locate your local dealer or distributor here WHERE TO BUY. If you require more information contact us HERE.

In the unlikely event your Studiomaster product has a problem, or you require your product to be serviced, avoid attempting repairs yourself as it can void the warranty. For service, repairs, or spare parts, contact the authorised reseller you purchased your Studiomaster product to find the nearest authorised service center, or contact Studiomaster directly to guide you to an authorised service center HERE.

Start by referring to the instruction manual provided with your product. If you didn’t receive one, you can download a soft copy from the
RESOURCES section of our website. For further assistance, contact Studiomaster’s customer support HERE.

• Cleaning. Use a soft, dry cloth to clean the exterior of your Studiomaster equipment. Avoid using harsh chemicals or abrasive materials that could damage the surface.
• If your equipment gets wet, immediately unplug it and let it dry completely before attempting to use it again. Contact customer service if you suspect any damage.
• Regularly inspect all connections and cables for signs of wear or damage. Replace any damaged cables to prevent potential issues.
• Store your equipment in a cool, dry place. Use the original packaging or a protective case to prevent dust and damage during storage.
• Ensure proper ventilation around your equipment. Avoid blocking ventilation holes and keep the area around the equipment clear.

• Check connections: Ensure all cables are securely connected and the power is on.
• Volume levels: Verify that the volume levels on both the mixer and the speakers are turned up.
• Mute settings: Make sure no channels are muted on the mixer.

• Gain settings: Check the gain settings on your mixer and adjust them to avoid clipping.
• Cables: Inspect all cables for damage and replace any faulty ones.
• Speaker overload: Ensure the speakers are not being overdriven.

• Microphone placement: Keep microphones away from speakers to prevent feedback loops.
• EQ settings: Adjust the equalizer settings to reduce frequencies that are causing feedback.
• Gain control: Lower the gain on the affected channels.

• Cable connections: Check all cable connections for loose or faulty connections.
• Power supply: Ensure the power supply is stable and not causing interruptions.
• Environmental factors: Avoid placing equipment near sources of interference.

• Power source: Verify that the power source is working and the power cable is properly connected.
• Fuse: Check the fuse in the power supply and replace it if necessary.
• Internal issues: If the problem persists, contact an authorised service center.

• Reset: Try resetting the equipment to its factory settings.
• Firmware update: Ensure the firmware is up to date. Check the Studiomaster website for any available updates.
• Service: If the issue continues, seek professional service.